Frequently Asked Questions
How quickly will I receive a response?
We aim to respond to all inquiries within 24 hours. For emergency cases involving active fraud or large sums, our 24/7 hotline provides immediate assistance.
Is my information kept confidential?
Absolutely. We adhere to strict confidentiality protocols and GDPR compliance. Your information is never shared with third parties without your explicit consent, and all case details are protected by attorney-client privilege where applicable.
What are your fees for recovery services?
We offer a free initial consultation and case evaluation. Our recovery services operate on a success-fee basis—meaning we only charge a percentage of funds successfully recovered. No recovery, no fee.
Can you help if I'm located outside the US/UK?
Yes, we operate globally and have successfully handled cases from over 50 countries. Our network includes legal partners and financial experts across major jurisdictions worldwide.
What information should I prepare before contacting you?
Please gather all relevant documentation including: transaction records, email communications, screenshots of the fraudulent platform, contract agreements, and any other evidence of the scam. The more information you provide, the better we can assist you.